Hosted VICIdial CRM
A VICIdial instance that we install, maintain and back up, sized for the number of agents you actually run. Setup and user training are part of the plan.
Explore the VICIdial CRMHosted VICIdial CRM · VoIP · SDA/DID numbers
Run your call centre without the complexity: VICIdial CRM, VoIP and local numbers
Three fully managed VICIdial hosting plans — €60, €100 and €199 per month for 10, 20 or 50 agents. VoIP traffic and SDA/DID numbers are quoted per project, based on your destinations and call volumes.
- Hosting, setup and support included
- VoIP traffic and SDA/DID quoted per project
- Support in English and French
What we deliver
Three technical building blocks, one single point of contact
We host and run the CRM, we route the calls, we provide the numbers. One team handles the whole chain, so you only deal with one interface.
VoIP communications
SIP trunking and call routing to your customers and prospects. The price depends on where you call, how much you call and when you call: we quote it per project.
Understand VoIP pricingSDA / DID numbers
A local number in every country where you operate. Number availability and the documents you must provide depend on the country: we verify both before you commit.
See SDA and DID numbersHosting pricing
A clear monthly price and a defined maximum number of agents
The hosting price is fixed and known upfront. Only VoIP traffic and SDA/DID numbers are quoted separately.
Starter
For a small team getting started.
€60/ month
Up to 10 agents.
- Hosted VICIdial CRM
- Setup and go-live
- Support included
Professional
For a growing team running several campaigns.
€100/ month
Up to 20 agents.
- Hosted VICIdial CRM
- Setup and go-live
- Support included
Enterprise
For a structured call centre with team leads.
€199/ month
Up to 50 agents.
- Hosted VICIdial CRM
- Setup and go-live
- Support included
VoIP traffic and SDA/DID numbers are not part of these amounts: they are quoted separately. See the full pricing details.
How it works
What the move to VoIPTrunk looks like
A straightforward path, from the first conversation to the first call your agents place.
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You describe your activity
Number of agents, country of your company, call destinations and expected volumes: the contact form is enough to start.
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We check what is feasible
Number availability, the administrative documents required in your country, and the call routes available towards your destinations.
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You receive a quote
A detailed quote: monthly hosting price, VoIP traffic cost, SDA/DID number cost and the exact scope of the setup work.
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We install and train
CRM installation, routing configuration, workstation go-live and hands-on training with your team.
What we confirm upfront
The hosting price (€60, €100 or €199 per month), the maximum number of agents, and the fact that hosting, setup and support are included.
What depends on the country and the volume
Number availability, the paperwork you must provide, and the price of VoIP traffic. We verify these points before any order and price them per project.
Detailed answers about plans, billing and numbers: see the FAQ.
Frequently asked
The questions we are asked most often
What exactly does the €60, €100 or €199 monthly price cover?
The monthly price covers hosting the VICIdial CRM, its installation (go-live is part of the plan) and support. The number of agents is capped by the plan: 10 agents for Starter, 20 for Professional and 50 for Enterprise.
Are VoIP calls included?
No. VoIP traffic is billed according to your destinations, call volumes and call profile, and is quoted separately. See the VoIP page for the details.
Can you provide a local number in any country?
No: availability depends on the country and on the carrier selling the number. The documents you must provide (company registration extract, proof of address, ID) also vary from one country to another. We confirm feasibility for each country before quoting.
Do you support English and French?
Yes. This website exists in both languages, and you can work with our team in French or English — through the contact form, by e-mail or on WhatsApp.
Next step
Tell us about your call centre, we come back with a quote
A few details are enough: number of agents, country of your company, call destinations and expected volumes. We confirm what is possible, we price what can be priced, and we tell you plainly what still needs to be verified.